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Documentation

How to manage your plan and invoices

Billing details, plan changes, invoices, referrals, and closing the company account.

Who can open billing

You need permission to manage billing. The screen is Billing. Prices, what each plan includes, and the free tier are on the pricing page. This guide is only the buttons inside the product. Self-hosted SnapHRM Pro is a different purchase, described on SnapHRM Pro.

Plan and billing details

From Billing you can:

  • Update Billing Info or Update billing info — opens Update License. Update saves it. Cancel goes back.
  • Change Plan, Upgrade Plan, or Browse plans — opens Billing Plans. Switch Monthly or Yearly, then Choose Plan. Back to Billing returns you.
  • Resume Plan — if a subscription was set to stop.
  • Cancel subscription — stops renewal. It is not the same as deleting the company.

Invoices

View invoices or View Invoices opens Invoices. Pay settles an open one. Download saves a copy. Recent transactions on the billing home links to All invoices. Back to Billing returns you.

Referrals

Refer & earn shows your link. Copy puts it on the clipboard (the button then reads Copied). View reports opens Referral reports.

Delete the company account

Settings, then Delete Account. The screen is Delete company account.

  1. Read the warning. Keep my account leaves everything in place.
  2. Continue to delete moves to the confirmation.
  3. Confirm delete my account is the step that actually removes the company.

Do this only when you mean it. Cancelling a subscription on Billing does not delete employee records. This screen does.

FAQ

Frequently asked questions

Where do I change the plan?

Open Billing, then Change Plan or Browse plans. Billing Plans lets you switch Monthly or Yearly and Choose Plan. Current prices are on the Pricing page.

Where are invoices?

Billing, then View invoices. The Invoices screen has Pay and Download, and a link back to Billing.

How do referrals work?

Billing, then Refer & earn. Copy the link. View reports opens Referral reports.

How do I delete the company? +

Have more questions? Browse the documentation or contact us.