At Froiden Technologies Private Limited, we respect your need for online privacy and protect any Personal
Information that you may share with us, in an appropriate manner. Our practice with respect to
it may be updated from time to time.
Children's Online Privacy Protection
Froiden does not knowingly collect Personal Information from users who are under 13 years of age.
Information Recorded and Use:
During the Registration Process for creating a user account, we request for your name, email
address and company name. You will also be asked to choose a password, which will be used
solely for the purpose of providing access to your user account. Your name and email
address will be used to inform you regarding new services, releases, upcoming events and changes
Froiden will have access to third party personal information provided by you as part of using Froiden
Services such as contacts in your GMail Mail account. This information may include third party
names, email addresses, phone numbers and physical addresses and will be used for servicing your
requirements as expressed by you to Froiden and solely as part and parcel of your use of Froiden
Services. We do not share this third party personal information with anyone for promotional
purposes, nor do we utilize it for any purposes not expressly consented to by you. When you
elect to refer friends to the website, we request their email address and name to facilitate the
request and deliver a one time email. Your friend may contact us at
request that we remove this information from our database.
We post user testimonials on our website. These testimonials may include names and other
Personal Information and we acquire permission from our users prior to posting these on our
website. Froiden is not responsible for the Personal Information users elect to post within their
Your usage details such as time, frequency, duration and pattern of use, features used and the
amount of storage used will be recorded by us in order to enhance your experience of the Froiden
Services and to help us provide you the best possible service.
Contents of your User Account
We store and maintain files, documents, emails and other data stored in your user
account at servers provided by cloud services like Microsoft Azure.
In order to prevent loss of data due to errors
or system failures, we also keep backup copies of data including the contents of your user
account. Hence your files and data may remain on our servers even after deletion or termination
of your user account. We may retain and use your Personal Information and data as necessary to
comply with our legal obligations, resolve disputes, and enforce our rights. We assure you that
the contents of your user account will not be disclosed to anyone and will not be accessible
Statement and Terms of Services. We also do not scan the contents of your user account for
serving targeted advertisements.
In case of services requiring payment, we request credit card or other payment account
information, which will be used solely for processing payments. Your financial information will
not be stored by us except for the name and address of the card holder, the expiry date and the
last four digits of the Credit Card number. Subject to your prior consent and where necessary
for processing future payments, your financial information will be stored in encrypted form on
secure servers of our reputed Payment Gateway Service Provider who is beholden to treating your
We use the Internet Protocol address, browser type, browser language, referring URL, files
accessed, errors generated, time zone, operating system and other visitor details collected in
our log files to analyze the trends, administer the website, track visitor's movements and to
improve our website. We link this automatically collected data to other information we collect
Cookies and Other Tracking Technologies
We use temporary and permanent cookies to enhance your experience of our Froiden Services.
If you have turned cookies off, you may not be able to use
registered areas of the website. We tie cookie information to your email address when you elect
to remain logged in so as to maintain and recall your preferences within the website.
Technologies such as: cookies, beacons, tags and scripts are used by Froiden and our
partners [such as reseller partners], affiliates, or service providers [such as analytics
service providers]. These technologies are used in analyzing trends, administering the site,
tracking users’ movements around the site and to gather demographic information about our user
base as a whole. We may receive reports based on the use of these technologies by these
companies on an individual as well as aggregated basis.
We use Local Storage Objects (LSOs) such as HTML5 to store content information and preferences.
Third parties with whom we partner to provide certain features on our site or to display
advertising based upon your Web browsing activity use LSOs such as HTML 5 to collect and store
information. Various browsers may offer their own management tools for removing HTML5 LSOs.
Behavioral Targeting/ Re-Targeting
We partner with third parties to manage our advertisements on other sites. Our third party
partners may use technologies such as cookies to gather information about your activities on
this site and other sites in order to provide you advertising based upon your browsing
activities and interests. If you wish to not have this information used for the purpose of
serving you interest-based advertisements, you may opt-out by clicking here
(or if located in
the European Union click here
). However, you will continue to receive generic advertisements on
other websites that display advertisements.
Links from our website
Some pages of our website contain external links. You are advised to verify the privacy
practices of such other websites. We are not responsible for the manner of use or misuse of
information made available by you at such other websites. We encourage you not to provide
You can log in to our site, if option available, using federated authentication providers such as Facebook Connect.
These services will authenticate your identity and provide you the option to share certain
Personal Information with us such as your name and email address to pre-populate our sign up
With whom we share Information
We may need to share your Personal Information and your data to our affiliates, resellers,
service providers and business partners solely for the purpose of providing Froiden Services to
you. The purposes for which we may disclose your Personal Information or data to our service
providers may include, but are not limited to, data storage, database management, web analytics
and payment processing. These service providers are authorized to use your Personal Information
or data only as necessary to provide these services to us. In such cases Froiden will also ensure
that such affiliates, resellers, service providers and business partners comply with this
obtain your prior specific consent before we share your Personal Information or data to any
person outside Froiden for any purpose that is not directly connected with providing Froiden Services
to you. We will share your Personal Information with third parties only in the ways that are
parties. We may share generic aggregated demographic information not linked to any Personal
Information regarding visitors and users with our business partners and advertisers. Please be
aware that laws in various jurisdictions in which we operate may obligate us to disclose user
information and the contents of your user account to the local law enforcement authorities under
a legal process or an enforceable government request. In addition, we may also disclose Personal
Information and contents of your user account to law enforcement authorities if such disclosure
is determined to be necessary by Froiden in our sole and absolute discretion for protecting the
safety of our users, employees, or the general public. If Froiden is involved in a merger,
acquisition, or sale of all or a portion of its business or assets, you will be notified via
email and/or a prominent notice on our website of any change in ownership or uses of your
Personal Information, as well as any choices you may have regarding your Personal Information.
How secure is your Information
We adopt industry appropriate data collection, storage and processing practices and security
measures, as well as physical security measures to protect against unauthorized access,
alteration, disclosure or destruction of your Personal Information, username, password,
transaction information and data stored in your user account. Access to your name and email
address is restricted to our employees who need to know such information in connection with
providing Froiden Services to you and are bound by confidentiality obligations.
Your Choice in Information Use
In the event we decide to use your Personal Information for any purpose other than as stated in
Personal Information for those other purposes. From time to time, we may send emails to you
regarding new services, releases and upcoming events. You may opt out of receiving newsletters
and other secondary messages from Froiden by selecting the ‘unsubscribe’ function present in every
email we send. However, you will continue to receive essential transactional emails.
Accessing, Updating and Removing Personal Information
Users who wish to correct, update or remove any Personal Information including those from a
public forum, directory or testimonial on our site may do so either by accessing their user
account or by contacting Froiden Customer Support Services at firstname.lastname@example.org
. Such changes
may take up to 48 hours to take effect. We respond to all enquiries within 30 days.
Investigation of Illegal Activity
We may need to provide access to your Personal Information and the contents of your user account
to our employees and service providers for the purpose of investigating any suspected illegal
activity or potential violation of the terms and conditions for use of Froiden Services. However,
subject to appropriate confidentiality and security measures.
We make every effort, including periodic reviews to ensure that Personal Information provided by
used for the purpose of providing Froiden Services, kindly contact Froiden Customer Support Services
. We will contact you to address your concerns and we will also
co-operate with regulatory authorities in this regard if needed.
Notification of Changes
announcement or by sending email to your primary email address. If we make significant changes
days advance notice of the changes by email to your primary email address. You may terminate
your use of Froiden Services by providing Froiden notice by email within 30 days of being notified of
modified in a manner that substantially affects your rights in connection with use of Froiden
Services. Your continued use of Froiden Services after the effective date of any change to the
Statement. If you are concerned about how your Personal Information is used, you should check
Blogs and Forums
We provide the capacity for users to post information in blogs and forums for sharing
information in a public space on the website. This information is publicly available to all
users of these forums and visitors to our website. We require registration to publish
information, but given the public nature of both platforms, any Personal Information disclosed
within these forums may be used to contact users with unsolicited messages. We encourage users
to be cautious in disclosure of Personal Information in public forums as Froiden is not responsible
for the Personal Information users elect to disclose.
Froiden also supports third party widgets such as Facebook and Twitter buttons on the website that
allow users to share articles and other information on different platforms. These widgets may
collect your IP address, which page you are visiting on our site, and may set a cookie to enable
the widgets to function properly. These widgets do not collect or store any Personal Information
from users on the website and simply act as a bridge for your convenience in sharing
company providing it.
us at email@example.com
. We shall respond to all inquiries within 30 days of receipt upon
ascertaining your identity.