Frequently Asked Questions (FAQs)

Please go through the following FAQs containing solutions to most common problems faced by our customers. You can submit a support request below if you cannot find solution to your problem in these questions.

 

SnapHRM is a software as a service (SAAS) Human Resource management solution designed to be fast and easy to use. It makes doing common tasks faster, provides a comprehensive employee self service portal, and allows managing job applications, payroll, leaves, notices, etc.

We constantly try to improve SnapHRM and all updates are provided free of cost.
SnapHRM is intended for Small and Medium Business with up to a few hundred employees. While you can still use SnapHRM for larger teams, it will most probably fall short of features required to manage large teams. We advice to contact us before purchasing SnapHRM for very large teams (more than 500 employees).
Yes. SnapHRM provides a free forever plan to manage up to 10 employees. You can sign up for free and test SnapHRM as long as you want.
You can try On-Premise version demo here: on-premise demo.
For multi-company version we provide multi-company demo.
SnapHRM works with a number of partners and software distributors. If you are interested in selling SnapHRM or would like information on our reseller and partnership scheme please contact us with an outline of your proposal and some background information on you or your company.
SnapHRM regularly takes backup on daily and weekly basis. Also, we have recovery servers for any emergencies. Froiden Technologies Private Limited (developer and maintainer of SnapHRM) guarantees 99.99% up-time (excluding any scheduled/emergency maintenance). Your data is completely safe with us. SnapHRM provides high data security which ensures that your data is secure and private.
Yes. As of now, SnapHRM is offered in three languages: English, Spanish and French. We are soon going to offer it in other languages.
SnapHRM offers a single, straightforward pricing plan for cloud version: Free up to 10 employees and then manage unlimited employees at a fixed monthly price. SnapHRM does not offer yearly pricing. At end of each month, we bill you according to the number of employees you have added to the system.

SnapHRM also provides two self-hosted solutions: On-Premise and Multi-Company. These have one time fees.
In On-Premise plan, the software will be hosted on server of your choice (as against cloud solutions where software is hosted on our servers). In this plan, the security and up-time will be your concern. You should go for this plan if you cannot store employee data on third party servers because of company policies, or you want to support large number of employees.
SnapHRM Multi-Company version allows you to manage multiple companies or branches of your organization from a single dashboard. Each company has its own admins (HR Managers) and data between multiple companies is not shared. So, the employees and managers of a particular company see only their data.
No, we do not provide any hosting solutions. We can help you setup the self-hosted versions but hosting should be purchased by you.
Yes, you are allowed to make modifications to self-hosted version. However, all modifications should be for your own use only. You cannot create copies of the code and/or resell it. If you want to create another installation you need to purchase a separate license for it.
No. You are not allowed to resell self-hosted version. You only own a license of self-hosted version. The code and its ownership remains with Froiden even after you make modifications to the code.

Contact Us

How can we help you? We will try to get back to you as soon as possible.

 

Email

You can also get in touch with us on our email: support@snaphrm.com.

 

Documentation

You can also take help from SnapHRM documentation. Click here to open documentation.

SnapHRM is an HR Management solution designed to make common tasks faster and your life easier.

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